SMS Program Information

Effective date: February 11, 2026

Program Overview

IAN (Intelligent Agent Network) offers a conversational SMS experience. When you sign up and text our number, IAN responds with personalized, context-aware replies related to your account and requests. Our messaging is low-volume and user-initiated — we only send messages in direct response to your interactions.

What You're Consenting To

By providing your phone number and checking the consent box on our website, you agree to receive conversational SMS messages from IAN related to your account and service requests.

Key SMS Disclosures

  • Message frequency varies based on your usage and interactions with IAN.
  • Message and data rates may apply. Contact your mobile carrier for details.
  • Reply STOP to any message at any time to opt out. You will receive a single confirmation message.
  • Reply HELP to any message for assistance.
  • For support, email help@ian.network.

Data & Privacy

We do not sell or rent your phone number. We share your number and message content only with service providers needed to deliver messages (e.g., Twilio). For full details, see our Privacy Policy.

Supported Carriers

SMS is supported on major US and Canadian carriers. IAN and carriers are not liable for delayed or undelivered messages.

Brand Information

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